Cleanout Cap Program
What is the cleanout cap program?
The City Corporation Cleanout Cap program, as part of the Inflow & Infiltration (I&I) program, involves replacing missing and broken private sewer cleanout caps, and identifying public/private sewer line defects. These defects are identified during annual sewer line smoke testing investigations.
What is smoke testing?
Smoke testing is a simple process that consists of blowing smoke mixed with air into the sewer system by way of manholes. The smoke travels the path of least resistance and quickly shows up on the surface through defects in the pipe.
The smoke is non-toxic, non-staining, has no odor, white to gray in color, and creates no fire hazard. It is normal to see the smoke coming from the vent stack on the roofs of houses or holes in the ground. Smoke should not enter your home unless you have internal defective plumbing or dry drain traps. If smoke enters your home, note where it is coming from and call a licensed plumber. If smoke is entering your home there is a chance that dangerous sewer gases may also be coming in.
How will you know when smoke testing will be performed?
City Corporation will advertise dates for smoke testing in the paper. Our website will have more information and maps showing the areas currently being tested.
What does this mean for the you?
If your cleanout cap is missing or broken, crews will replace it. The first cap is free of charge, any subsequent replacements at the same address will incur a $50.00 fee added to the monthly water bill. If the defect is the cleanout assembly, service line to your house, illegal connection, or an unusual cleanout cap, you will be contacted by City Corporation via a letter in the mail.
What happens if you get a letter?
The letter will explain what defect was found, include any attachments detailing the defect, the deadline for repair, and who to contact for questions.
The first letter will have a 30-day repair request. If the owner notifies City Corp, we will work with them toward the goal of repair. This may include further investigation or testing at the expense of the customer/owner.
A second notice is given only if no contact and/or attempt has been made to repair the defects within the 30 days. The second notice gives the customer/owner 5 business days to contact City Corporation with a plan of action to avoid disconnection of services and penalties.