What is City Corporation RAVE?
RAVE is a mass notification system that City Corporation uses to alert our customers via text, email, and landline phones of any Boil Water notices or of any Construction that might disrupt water or sewer services in your area.
How do I set my preferences such as the language I receive messages in?
Go to: https://www.smart911.com/smart911/ref/reg.action?pa=CityCorpRussellville Once you are registered, your information can be updated and changed by logging into www.smart911.com.
Can other household members receive the RAVE notifications from City Corporation?
Yes! To Opt-In other household members please go to https://www.smart911.com/smart911/ref/reg.action?pa=CityCorpRussellville and have them create their own user profile with their household address to receive notifications related to that address.
I rent my home, can I receive RAVE notifications for my address?
Yes! You can go to https://www.smart911.com/smart911/ref/reg.action?pa=CityCorpRussellville to Opt-In to the alerts based on the address you register with on the website.
I would prefer to not receive notifications, can I Opt-Out?
Yes! If you receive a text notifications simply reply STOP to remove your cell phone number from the RAVE system. You can also log into www.smart911.comto change or delete your email or address or deactivate your profile.