City Corporation

Russellville Water and Sewer

*Click here to pay online*

  • Customer Service
    • Customer Service Information
    • FAQ
    • Water & Sewer Rates, Taxes & Fees 2022
    • Account Access
    • Boil Order Info
    • RAVE Alert System
    • EyeOnWater
    • Help To Others (H2O)
    • Waste Management
    • Contact Us
  • News and Announcements
    • Events Calendar
      • Observed Holidays
    • Awards
    • Partnerships
    • City Ordinances
  • Wastewater Operations
    • Wastewater Treatment
    • Pretreatment
    • Collection System
    • Laboratory
    • ConAgra Pretreatment Plant
    • FOG Control Program
      • FOG Commercial
      • FOG Policy
      • FOG Residential
  • Water Operations
    • Water Treatment
    • CCR Report
    • Water Treatment Laboratory
    • Water Service Areas
  • Engineering
    • GIS Services
    • Development Applications
    • Bid Tabulations
    • Standards & Specifications
    • Cleanout Cap Program
  • Administration
    • General Manager
    • Human Resources
    • Board of Directors
    • Board Packets and Meeting Minutes
  • Online Application

News and Announcements

Completed—Repairs are being made to the area on South Boulder Avenue between West Main Street and West 2nd Street to South Commerce Ave. Customers in this area may experience low water pressure during the repair. Thank you for your patience!


Congratulations to Randy Cossey for being one of our three Employee of the Year award recipients! Randy is a Construction Supervisor at the Construction Department and helps to keep our construction crews on track and facilitate repairs. Randy is well respected and leads by example. We are very proud and appreciative to have Randy as part of our City Corporation team! We wish him the very best this year, thank you Randy!

Randy Cossey Employee of the Year 2021

Congratulations to Brenda Austin for being one of our three Employee of the Year award recipients! Brenda is our Senior Accountant at the Main Office and helps to keep us on track. Brenda has a heart of gold and is a hard worker. We are very proud and appreciative to have Brenda as part of our City Corporation team! We wish her the very best this year, thank you Brenda!

Brenda Austin Employee of the Year 2021

Congratulations to Megan Hatcher for being one of our three Employee of the Year award recipients! Megan is a Lab Analyst at the Water Treatment Plant ensuring that our drinking water is clean and safe. Megan is very kind hearted and great at her job! We are very proud and appreciative to have Megan as part of our City Corporation team! We wish her the very best this year, thank you Megan!

Megan Hatcher Employee of the Year 2021

A big shout out to all our employees who took their time to work on and participate on our float for the Russellville Christmas Parade! The float was themed the National Lampoon’s Christmas Vacation and was awarded the Grand Prize!

City Corporation National Lampoon’s Christmas Vacation Float 2021

Boil Water Notice LIFTED: At 8:00 P.M. the Arkansas Department of Health released all areas affected by the November 27, 2021 “Boil Water Order” issued in the City Corporation service area.
The area of 4th Street to 7th Street between South Boston Avenue and South Erie Avenue was issued a “Boil Water Order” as a precautionary measure from the Arkansas Department of Health which is served by City Corporation in Russellville, located in Pope County, Arkansas.
This “Boil Water Order” was issued as a precautionary measure because of the possibility that contaminated water may have entered the distribution system as the result of temporary loss of water pressure due to a water main leak.
Bacteriological samples taken on Saturday, November 27, 2021 and were found safe for human consumption and the “Boil Water Order” is hereby lifted.


City Corporation would like to announce that we are launching a new mass notification system called RAVE Alert to keep our customers informed of any construction that might disrupt their service as well as any boil water orders in effect. For more information about this system or to add your name to the call list please go to https://www.citycorporation.com/rave-alert-system/ for more information on how to join.


UPDATE: Construction is complete and all customers should have a full return of services!—NOTICE: Monday, November 22, 2021, City Corporation Construction Department and Blackstone Construction will be performing the shutdown and abandonment of an old cast iron water main. City Corporation customers between West 4th Place and West 8th Street and South Glenwood Avenue & South Independence Avenue may be temporarily out of water service between the hours of 8:00 A.M. – 3:30 P.M. First State Bank and the 500 Building on South El Paso Avenue will also be included in this construction. We are taking all necessary measures to avoid a precautionary boil order. If required, residents will be notified via door hanger or automated message if a boil water order is issued.


City Corporation donated approximately 1000 reusable water bottles to the Russellville School District this morning. As part of the school’s COVID mitigation strategies, the school’s drinking water fountains are closed to students directly taking a drink from the fountain. Student’s are only allowed to refill a water bottle from the fountains. In order to help provide water for student’s that don’t have a reusable water bottle City Corporation decided to donate our race water bottles to serve this need in our community. These bottles are reusable, recyclable, and BPA-free!



We made the local news! City Corporation recently competed at the state level for best tasting water and we won! Now we get to take our water to the national competition in Washington D.C. in the spring. We are officially the Best Tasting Water in the State of Arkansas 2021! A huge shout out to our Water Treatment Plant team!

City Corp | News | couriernews.com

Water Treatment Plant Day Crew-Megan Hatcher (lab technician), Terry Shaddon, Marc Schultz, Tom Sumners, Casey Campbell

Best Tasting Water in the State 2021-Steve Mallet (CEO), Jonathan Shipley (WTP Director), Larry Collins (Ambassador), Judy Collins (Ambassador)

The Business Expo 2021 was a big successes! Thank you to the Russellville Area Chamber of Commerce for hosting! We met lots of folks in our community and had a great time sharing information about our city water and sewer systems!

Business Expo August 2021 (Steve Mallet, Judy Collins, Stephanie Rickett, & Larry Collins)

Repairs COMPLETED!-Our construction crew is repairing a water main on Jennifer Lane. They will be slowing the main water line down to do this repair. Customers on Marina Road between Jennifer Lane and Beach Road, will have low water pressure during this repair. Thank you for your patience! 7-23-21

https://secureservercdn.net/50.62.89.111/b07.3d6.myftpupload.com/wp-content/uploads/2021/07/Leak-Repair-7-23-21.mp4

***Boil Order Notice*** Effective May 5th, 2021-COMPLETED
Click for map of affected area
Click this link to search by address for a more accurate result

RFP Solar Project Bid

Lead non  issue for City Corp Customers article

Eye on Water Sign up

City Corp and UMS FAQs

Meter Replacement Project – General Information

CC Notification Bill Insert – Two Sided

Installation Starts Media Release

Upcoming Events

There are no upcoming events at this time.

Copyright © 2022 · Enterprise Pro Theme on Genesis Framework · WordPress · Log in