How will I be notified of a boil order?
City Corporation notifies local media, and by signing up for Pope County Emergency Alert System.
How does boiling my water make it safe?
Boiling the water kills microorganisms that can cause disease.
How long should I boil the water?
Boil at a full rapid boil for one minute.
How long will the boil order last?
Duration of boil order may vary depending on circumstances.
How will I know when the boil order is over?
Through the local media and county alert system.
What should I do when it is over?
If any special instructions are required you will be notified through the media or county alert system.
Do I have to boil even if I have a filtering device?
Yes. Most household filtering systems do not remove bacteria or viruses.
Do I have to boil when preparing or cooking food?
Yes. Wash fruits and vegetables in boiled water that has been cooled, boil water rapidly for one minute before adding food, use boiled water for preparing drinks such as tea, coffee, and lemonade. Wash food prep surfaces with boiled water. Be sure to use boiled water for preparing baby formula.
Do I have to use boiled water for showers and bathing?
No. Just be careful not to swallow any water and sponge bathe young children. Use boiled and cooled water to brush teeth.
Do not use ice made with ice makers. Make new ice with boiled water.
Do I have to use boiled water for Washing Dishes?
No. A dishwasher that reaches a final rinse of at least 150° or has a sanitizing cycle are generally safe. Adding a teaspoon of unscented household bleach for each gallon of water to sanitize dishes after washing by hand.
Do I have to use boiled water for my pets?
Yes, it is recommended.
Laundry and Cleaning?
Laundry is safe to do as usual. Most cleaning except food preparation areas are safe to do as usual.